Official Warranty Policy
Your timepiece is backed by a comprehensive 3 year warranty, from the original date of purchase from an authorized retailer, against all manufacturing defects. All warranty claims must be accompanied by a copy of your proof of purchase. The only components covered under warranty are: the hands, dial, and watch movement. If the timepiece proves to be defective in workmanship or materials under normal use, it will be repaired free of charge at the discretion of the Chase-durer International Watch Service Center. Please note that a return shipping and handling fee will apply to all warranty service.

The manufacturer’s warranty does not cover the following:
  • Crystal, crown, case, strap, bracelet or battery
  • Any damage that results from unauthorized or improper service, accident, impact, negligence or normal wear and tear.
  • Water damage due to accident, improper use, or negligence
For proper battery replacement, please contact the Chase-durer International Watch Service Center.