Welcome to the International Watch Service Center, exclusive service center for Chase-Durer Watch, North America.
Here's how our process works:


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Step 1

Watch Information
How many watches?
You may create a repair ticket for up to four watches. If you need to repair more than four watches, create an additional repair ticket.

Watch #1
Select Watch Brand

 

Style Number The style number of your watch is typically engraved on the case back. Some watches have the style numbers in small number on the watch dial or face.

Please describe any specific problem(s) with the watch:

Additional Comments
Including loose parts included with watch shipment (links, pins, etc.):

Upload Images and Files You should upload images of the problems with your watch, as well as any documents or receipts that might help our watch experts make the appropriate repairs.

Promo Code:

Verify

Please DO NOT send in the following items as we are unable to return them to you: original branded watch cases or boxes, extra bands not attached to your watch, instruction manuals, or extra links that will not be used in the repair of your watch. Thank you.

Branded watch cases or boxes WILL NOT BE RETURNED.